Frameworks

Core organization design frameworks.

We know the joke: consultants use way too many frameworks. But these are our favorites. Rooted in Jay Galbraith’s methodology and refined over years of practice, these are the essential models we rely on to guide our clients.

Enterprise design frameworks
Function-specific frameworks

Function-Layering Blueprint

Place the work at the right layer.

Layer
HR
Finance
IT
Legal
Corporate layerPolicy, compliance, critical centers of expertise, and selected shared services
Policy & Compliance
Corporate COEs
HR Ops
HR Business Partner
Policy & Compliance
FP&A Resources
Treasury, Tax, Audit, etc.
Finance Business Partner
Architecture, Policy & Compliance
Enterprise Functionality
IT Support Services
BU-Specific Applications
Policy & Compliance
Partner Management
Advisory
Region Counsel
Division layerSpan-breaking, supervisory layer
Region or business unitSpan-breaking, supervisory layer
Global and Regional Capability Centers
Country or categoryMeeting local needs efficiently
HR Business Partner
Finance Business Partner
IT Business Partner

Corporate layer

Policy, compliance, critical centers of expertise, and selected shared services

HR
Policy & Compliance
Corporate COEs
HR Ops
HR Business Partner
Finance
Policy & Compliance
FP&A Resources
Treasury, Tax, Audit, etc.
Finance Business Partner
IT
Architecture, Policy & Compliance
Enterprise Functionality
IT Support Services
BU-Specific Applications
Legal
Policy & Compliance
Partner Management
Advisory
Region Counsel

Division layer and region or business unit

Span-breaking, supervisory layer

Global and Regional Capability Centers

Country or category

Meeting local needs efficiently

HR
HR Business Partner
Finance
Finance Business Partner
IT
IT Business Partner

Example: a large industrial company seeking a more integrated (closely related) operating model.

The business configuration shapes the layers

More integrated model: centers of expertise sit at the corporate layer, with little or no duplication of expertise in the business units.

Loosely related model: functions are embedded within diverse businesses, with a very thin, compliance-oriented corporate layer.

Questions for each placement

  • What is the right layer for this capability?
  • Is this work core to our service delivery, or a candidate for external partnerships?
  • Can we meet our cost targets or build the capabilities we need if this work sits at this layer?

The function-layering blueprint guides where each functional group and capability should sit in the vertical structure of the company: the corporate layer, the business unit layers, and the geographic layers. It clarifies where to pursue global leverage and scale, and where to preserve local responsiveness and proximity to the customer and front line. The business configuration shapes the layers: the more integrated the company, the more work shifts up into the corporate layer.

How we use it with clients

We often draw the as-is version first. It reveals duplication and over-layering of common work, and it sparks an immediate debate among functional and business leaders that is well worth having. We then pressure-test each placement in the future state and look for one design pattern across functions. While each function needs to be fit for purpose, the blueprint is most powerful when all functions are viewed side by side against a common logic, which is why that effort has to be led by the CEO.